Se hai scelto di non accettare i cookie di profilazione e tracciamento, puoi aderire all’abbonamento "Consentless" a un costo molto accessibile, oppure scegliere un altro abbonamento per accedere ad ANSA.it.
Ti invitiamo a leggere le Condizioni Generali di Servizio, la Cookie Policy e l'Informativa Privacy.
In evidenza
In evidenza
Comunicato stampa
Comunicato stampa
Responsabilità editoriale di Business Wire
Adding an omnichannel layer to authentication with RCS Business Messaging
Comunicato stampa - Responsabilità editoriale di Business Wire
Leading ride-sharing company Bolt prioritizes security and innovation for drivers and customers. It was exploring Two Factor Authentication (2FA) delivery options via rich media channels that could offer a frictionless, branded experience. It chose RCS Business Messaging, with SMS as a backup channel for a smooth omnichannel solution through global communications platform Infobip .
Infobip’s partnership with Google and Mobile Network Operators (Telefonica, Vodafone, and Deutsche Telekom) in Germany enabled Bolt to integrate RCS Business Messaging into their channel mix. Bolt now provides their drivers and customers an engaging authentication experience, with the benefit of end-to-end encryption during:
André Ludgero , Product Manager, Bolt, said: “As a transformative leader in the ride-hailing industry, Bolt has always provided driver and customer experiences that are innovative and secure. Authenticating drivers and customers in a seamless manner is crucial to maintaining brand trust, which is why we decided to give our drivers and customers an omnichannel authentication experience with RCS Business Messaging and SMS as a backup channel for OTPs. Sending OTPs over RCS Business Messages with Infobip Authenticate adds an extra layer of security due to the verified profile and ability to add our logo. The omnichannel approach guarantees OTP delivery, fosters trust and brand love with every login.”
For more information: https://www.infobip.com/blog/securing-on-demand-ride-sharing-and-food-delivery
About Infobip
Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact centre solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty.
View source version on businesswire.com: https://www.businesswire.com/news/home/20240508620688/en/
Marcelo Nahime
Infobip Global Public Relations Manager
marcelo.nahime@infobip.com
Permalink: http://www.businesswire.com/news/home/20240508620688/en
Comunicato stampa - Responsabilità editoriale di Business Wire
Ultima ora