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Antitrust opens Alitalia procedure over cancellations

Airline offered passengers credit vouchers instead of refunds

Redazione Ansa

(ANSA) - ROME, JUL 3 - Italy's antitrust authority said Friday that it has opened procedures against Alitalia and another airline, Volotea, regarding cancellations during the coronavirus emergency.
    The case regards the sale of tickets that were subsequently cancelled due to COVID-19 even though they regarded periods in which government travel restrictions were not in force.
    A statement by the authority said both companies offered customers credit vouchers instead of refunds. (ANSA).
   

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