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Italy banks set to slash cash desks

Change driven by need to reduce costs, customer demands

Redazione Ansa

(ANSA) - Rome, April 21 - Italy's banks are set to slash the number of cash desks where customers can carry out their financial operations over the coming years, analysis of industrial plans in the sector suggest.
    The analysis suggests that around 1,500 cash desks are set for the chop, which in many cases will lead to whole branches being shut down.
    Experts say the change is driven by the need to reduce personnel costs, as Italy's banks have been badly hit by the economic crisis, and by customers' increasing use of online banking rather than using their branches.
    Bank of Italy data shows that 800 cash desks have already been closed at 600 lenders since 2007, taking the number down from 32,800 to 31,900.
   

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