Italy came in second-to-last in a
ranking of OECD countries' usage of the Internet to interact
with public authorities, according to the report "Government at
a Glance" released by the Paris-based group on Monday.
According to the study, in 2014 only 20% of private
individuals in Italy went online for government information or
forms, and just 11% used the Internet for sending in completed
government forms, just slightly higher than Chile, at 7.3% and
8.9% respectively.
The numbers changed significantly when looking at
businesses, however, with a full 77.7% of Italian businesses
reporting having used the Internet for requesting government
information or forms in 2014, and 58% sending in completed forms
online.
Scandinavian countries ranked at the top of the OECD
survey, all above 75%, with Norway leading the way at 81% of
individuals using the Internet to interact with public
authorities.
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